Ensuring Istanbul is Welcoming to All Travelers
At Visit Istanbul, we believe travel should be inclusive and barrier-free. We are committed to making Istanbul’s rich culture, history, and attractions accessible to everyone, regardless of physical ability or special needs.
Our Accessibility Commitment
1. Accessible Attractions & Landmarks
We work with Istanbul’s top sites to improve accessibility, including:
- Wheelchair ramps & elevators at major attractions (Hagia Sophia, Topkapı Palace)
- Tactile paths & audio guides for visually impaired visitors
- Reserved parking & drop-off zones near entrances
See our full list of accessible attractions
2. Accessible Transportation
- Istanbulkart (public transport card) discounts for travelers with disabilities
- Accessible metro stations & ferries with ramps and priority seating
- Wheelchair-friendly taxis (arrange via iSTANBUL CARD app)
3. Accommodations
- Partner hotels with roll-in showers, grab bars, and accessible room layouts
- Trained staff to assist guests with disabilities
Browse certified accessible hotels
Resources for Travelers
🔹 Accessibility Guide
Download our free Accessible Istanbul Travel Guide with:
✔ Detailed accessibility info for top sites
✔ Emergency contacts & medical services
✔ Tips for navigating the city
🔹 Sign Language Support
- Video guides with sign language (Turkish & International)
- Deaf-friendly tours available upon request
🔹 Hidden Disabilities
We support travelers with:
- Autism & sensory needs (quiet hours at select museums)
- Chronic illnesses (priority seating, rest areas)
How We’re Improving
- Training tourism staff in disability awareness
- Expanding wheelchair rental services at key locations
- Advocating for city-wide accessibility upgrades
Feedback & Assistance
Have suggestions or need help planning an accessible trip?
📧 Email: beyazmasa@ibb.gov.tr
📞 Phone: +90 212 153 00 00 (TTY available)
“Istanbul stole my heart – and thanks to the accessibility efforts, my wheelchair didn’t stop me from exploring!”
– A recent traveler